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DEPOSITS, FEES, & PAYMENTS
Rental Rates: Rates
are in U.S. dollars as posted on the home page. In-season rates
are for Mar 8-Sep 18. Out-season rates are for Sep 19-Mar 7.
All homes have a minimum 2 night rental. There is a 3 night
minimum for in-season holiday weekends. Rates are plus 6% tax (12%
in Lago Vista and 13% in Jonestown) and a $35 non-refundable application
fee. Rates are subject to change without notice until reservation
is confirmed. For homes that accept pets, there is an additional
$35 (per stay, not per day) non-refundable fee for each pet.
Payments: One half of the
total rental amount plus the $35 non-refundable application fee is due at time of
reservation. The remainder is due a few days before the arrival
date. Payments may be made with check, money order, or credit
card. Credit card payments may be made at www.lagovistarentals.com
or by phone. MasterCard, Visa, Discover, and American Express are
accepted. The name on the credit card must be the same as the name
on the rental agreement. With check payments the first half must
be received within 7 days of making your reservation and second half
must be received a minimum of 7 days prior to your arrival.
Security Deposit: The
security deposit varies from $300 to $1,500, depending upon the specific
home rented. If credit card information is not on file with Lago Vista Rentals, the security deposit is due at least 7 days before the
arrival date. In most cases the deposit is returned, as may be
appropriate, 14-21 days after departure date. If a credit card is
used to secure the home, the card is not actually charged the security
deposit unless it is felt by Lago Vista Rentals that the risk to the
home is greater than normal. Damages, if any, will be charged to
your card or withheld from your deposit after your departure.
All
or a part of your damage/security deposit may NOT be refunded if:
·
A
pet has been in the rental unit.
·
We
find that guests have been smoking in the rental unit.
·
Trash
is not placed in plastic bags AND properly placed in outside container.
·
Furniture
has been moved and not returned to its original position.
·
Dirty
dishes are left in the kitchen sink, on the counter top or in the
refrigerator. Dirty dishes
may be left in the dishwasher; however, we do ask for the dishwasher to
be turned on before departing.
·
All
open or perishable food products that have been brought in by our guests
are not removed from the rental unit prior to departure.
·
There
is damage to furniture, upholstery, carpet and vinyl (stains, tears,
burns, scratches) or any other damages/accidents and/or broken items.
·
More
people than allowed in the rental unit or on the property upon which the
rental unit is located than is listed on the contract which you signed.
·
There
are unnecessary service calls for heating/air conditioning, appliances,
or plumbing. For example,
the air conditioning should not be set lower than 72 degrees or unit may
“freeze up” and will not cool properly; occasionally burners on
stove may not heat because they are not properly plugged in;
refrigerator should always be left on “normal” setting; or toilets
may be sluggish and simply plunging will correct the problem.
·
It
takes more than two (2) hours for the cleaning crew to clean a rental
unit. Immediately
after your departure, an inspector is dispatched to inspect the house
that you rented. If it is
necessary to bring in a cleaning service due to excessive cleaning
beyond what our normal cleaning crew performs, the cost of this service
will be charged to your card or deducted from your deposit.
You will be notified of any deductions made from your damage/security
deposit for violations of rental agreements.
Application and Pet Fees: A
non-refundable application fee of $35 is applied to each rental.
For homes that allow pets, there is a non-refundable pet fee of $35 per
pet per stay.
Cancellation Fee: A
cancellation fee of $35 is due if a reservation is cancelled at least 30
days before arrival date. For cancellations 14-29 days prior to
arrival date the cancellation fee is $35 plus 1/2 of one night rent.
For cancellations 3-13 days before arrival date the cancellation fee is
$35 plus one nights rent. For cancellations 2 days or less before
arrival date the cancellation fee is $35 plus 2 nights rent.
Late Departure/Early Arrival Fees:
Arrival time is after 4 p.m. and departure is by 12 noon. An
extra night's rent will be charged for either a late departure or an
early arrival. If available, 4 hour blocks of time may be
purchased in advance for an early arrival or late departure at the rate
of 1/3 of 1 night's rental for each 4 hour block. There is no
refund for unused time.
Cleaning Fee: There is a
charge for a light cleaning after your departure. This fee varies,
depending upon which home is rented. If additional cleaning is
needed, an excessive cleaning fee may be charged. There is also a
charge for linen or towels that are damaged, missing, or stained and
cannot be reused. |
